We are looking for someone with extensive knowledge and understanding of the entire Cash Applications process. In this role, you will be encouraged to work on strict deadlines, in a business environment while being a good teammate.
In this role, you will be responsible for all the activities related to O2C domain
The cash specialist will be responsible for posting payments from various lockboxes to the customer accounts
The specialist will also be responsible for research and resolution of aged unidentified and unapplied cash receipts and accurate posting to customer accounts
It will also include responsibilities to coordinate payments made by a lockbox, ACH/Wire, and other adjustments to customer account for credits/debits and account write-offs.
Reconcile Cash Balance Accounting system funds against bank deposits and daily/monthly recon exercise.
Prepare Customer Refunds This is a manual process of capturing documentation to troubleshoot.
Work with collections to resolve for unidentified cash
Ensure ways to increase auto cash application on accounts.
Build SOPs for new processes, update current SOPs when vital
Relevant work experience in Order to Cash
Good analytical and problem-solving skills
Ability to learn ERP systems with preferable knowledge of SAP
Ability to communicate verbally and through e-mails with businesses
Good conceptual knowledge and experience in tax activities preferred
Excellent MS Office skills including MS Excel
Good Communication Skills & Typing Speed
Previous experience of working on process improvements is an added advantage