Paytm Hiring | Work From Home | Freshers Eligible | Typing Job

Company: Paytm

Job Role: Operations Executive- Associate- Paytm Entertainment

About the role

We are looking for an Operations Executive who can drive operational activities for our Entertainment team.

About the team:

Entertainment team is responsible for the Paytm ticketing businesses of Movies, Events and Amusement Parks. You will be part of the movies operations team where you ll be responsible for resolving cinema and customer issues through collaboration between various stakeholders.

Roles and Responsibilities:

1. Work On Backend panels of the team to ensure business continuity and Timely resolution to merchant and customer issues

2. Develop a deep understanding of the product and its features in order to quickly provide a resolution to cinema issues

3. Ensure new cinemas are being onboarded accurately and on time

4. Maintain Movies and Event business backend panels

5. Work along with Business Development team to get agreements and documents executed

6. Creating Catalogs and Deals for Campaign execution

7. Coordinating with KAMs/ Finance for Reconciliation and ensuring timely payouts to merchants

8. Define processes to carry out operations smoothly and improve performance metrics by collaborating with all stakeholders involved

9. Identify and troubleshoot problems of Merchants by collaborating with Product / Tech / Legal / CST teams; ensuring minimum downtime

10. Identify and troubleshoot problems of customers by collaborating with Cinema / CST teams

11. Willing to work from office and open to working in shifts (days and nights)

Skills and Qualifications:

1. Bachelor’s degree

2. Ability to quickly learn and understand new tools and topics

3. Be a team player and have a strong work ethic

4. Prior Experience of working on MS Excel would be advantageous

5. Excellent written and verbal communication skills

6. Analytical and problem solving abilities

7. Experience in working with multiple stakeholders in a large organization

Compensation:

Monthly: Rs 25,000/- for fresher

Experience: Upto Rs 35,000/-

 

Apply Here: https://jobs.lever.co/paytm/8c96f29e-6390-4f1e-b6c6-79f27cc9971f/apply

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